Cancellation Policy

Overview

At ANB Commerce, we strive to accommodate your needs whenever possible. However, due to our fast processing and production times, we have specific guidelines for cancelling orders. Please review the following terms to understand how cancellations work at our store.

Cancellation Window

Customers have 12 hours from the time of placing their order to request a cancellation. If you cancel within this timeframe, we will process a full refund without any penalties.

How to Cancel Your Order

To cancel your order within the 12-hour window, please contact us immediately using the following methods:

Please provide your order number and contact details in your cancellation request to expedite the process.

Restrictions on Cancellations

After the 12-hour window has passed, your order will have entered the production process and cannot be cancelled or modified, except for the shipping address. This is because our production processes are designed to get products to our customers as quickly as possible.

Modifying Shipping Address

If you need to correct or modify your shipping address, please contact us as soon as possible before your order is dispatched. We will make every effort to accommodate your request. However, once an item is shipped, changes to the shipping address cannot be made.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please do not hesitate to reach out. We are here to help with any issues you may encounter:

Changes to the Cancellation Policy

ANB Commerce, reserves the right to modify this Cancellation Policy at any time.